Secure
by Design
A cohesive system to shield your IoT Ecosystem ensuring the highest standards of Security, Privacy & Reliability.
Customers across the globe, including the Fortune 500 Companies, trust us with processing their data securely through our systems.All our products are meticulously designed from the ground up with security and privacy in mind. Given the large amounts of data our system generates,we uphold data security to the highest standards, ensuring uncompromising protection and confidentiality.
Compliance
We adhere to the highest global compliance standards, ensuring your data is managed with the utmost integrity and transparency.
Security
Our state-of-the-art platform safeguards your data, ensuring comprehensive protection against evolving threats.
Privacy
Our privacy-first architecture ensures that your sensitive data remains fully confidential and secure, with zero compromise.
Reliability
Our robust infrastructure guarantees seamless uptime and fault tolerance, delivering unparalleled reliability for critical business operations.
Compliance
Datoms adheres to global privacy laws and security standards with measures in place to help you meet your compliance obligations. We continuously monitor and update our compliance measures to adapt to evolving regulations and best practices.If you’d like a copy of the compliance reports, please reach out to us via our Trust Portal.
You can find the trust portal link below.
SOC2 Type II
The SOC2 Type II is an audit performed by an independent auditing body certified by the American Institute of Certified Public Accountants (AICPA) to evaluate an organization’s information systems on the five trust service criteria – Security, Availability, Processing Integrity, Confidentiality, and Privacy. Datoms’ SOC2 Type II Audit Report ensures that we securely manage data to protect the interests of the organization and the privacy of our clients.
ISO 27001
The ISO 27001 certification is an internationally recognized standard for information security management, awarded by accredited certification bodies. It evaluates an organization’s Information Security Management System (ISMS) against rigorous standards to ensure the confidentiality, integrity, and availability of data. At Datoms, our ISO 27001 certification demonstrates our unwavering commitment to implementing best-in-class security measures within our Connected Asset Management Software (IoT Platform) hosted as a SaaS platform. This certification assures our clients that their data is managed securely and responsibly, aligning with global standards for information security.
Security
Security is baked into every layer of our system, ensuring your data remains protected from breaches at all levels. With multilayered encryption and proactive threat detection, your information is thoroughly protected at all times.
Security Infrastructure
Datom’s infrastructure is designed with layers of protection to help ensure your
data is secure while transmitted, stored, or processed. Protections include but
are not limited to encryption at rest & in transit, least privilege access, secure
software development, strict password policy etc. These protections, among
others, create a fortified environment that safeguards your data against various
threats, maintaining its integrity and confidentiality.
IoT Device Security
IoT devices are often the first and weakest link in a system, making their security essential to overall network integrity. Datoms ensures IoT device security through comprehensive measures such as device hardening, device authentication, secure communication protocols, and firmware integrity checks.
Product Security
Datoms offers a comprehensive suite of in-product data protection and admin controls, ensuring unparalleled visibility and control over your data. Enterprise admins can bolster their organization’s security with advanced features such as two-factor authentication, custom password policies, session timeout settings, and account lock policies. Our best-in-class access management system provides fine-grained, multi-hierarchical access controls, enabling precise and secure access management for all users within your organization.
Operational Security
Our information security team continuously implements new security controls and monitors our systems for malicious activity across physical data centers, networks, and IoT devices. This commitment to comprehensive security measures guarantees that your data and operations are protected under the highest industry standards.
Privacy
Datoms maintains a comprehensive privacy compliance program and is committed to partnering with its customers and vendors on privacy compliance efforts. This page highlights some of the key aspects of our program. Please refer to our Privacy Policy for comprehensive details on our privacy practices.
Data governance
Data governance relates to the policies and procedures that dictate how data is procured and used throughout its life cycle. From creation and collection to processing, distribution, storage and deletion. Datoms’ commitment to data governance is key to keeping our users data secure, private, accurate, and accessible.
Privacy controls
Datoms provides in-product admin controls that allow you to specify which third-party entities can access specific data and properties of your assets when you choose to utilize services provided by Datoms Partners.
Policies
At Datoms we want to be as transparent as possible with our customers about how we collect, process, store, and use their personal data. In order to achieve this Datoms maintains comprehensive and detailed policies regarding how we handle your personal information. These policies describe in detail how our users can exercise their rights with regard to their data.
GDPR
The General Data Protection Regulation (GDPR) is a comprehensive data protection law that governs the collection of and use of personal data of EU residents, and that allows data subjects to exercise control over their data. As the GDPR is widely considered to be the most stringent global privacy standard, we have mapped our privacy program to the GDPR and other global privacy regulations.
Reliability
Datoms is trusted by enterprises worldwide, including Fortune 500 companies, offering a reliable platform designed to meet diverse business requirements. With robust uptime monitoring and multi-level redundancy, Datoms ensures your data and applications are always accessible. Our commitment to high availability and system resilience guarantees uninterrupted service, providing the stability and performance essential for your operations.
Enterprise-grade Infrastructure
The Datoms platform is hosted on the industry-leading Amazon AWS Cloud Infrastructure, renowned for its robust security and compliance. AWS adheres to over 140 global security standards and certifications, ensuring exceptional reliability and resilience of the cloud infrastructure.
High Availability & Failover
The robust infrastructure of Datoms is designed to provide seamless high availability and failover capabilities, maintaining the integrity and accessibility of your data at all times. We safeguard your data with multiple availability zones, which are isolated data centers physically separated by up to 100 kilometers. This redundancy enhances our application’s resilience against natural disasters, providing a highly reliable service.
Additionally, Datoms gateways feature onboard storage to locally save data during any cloud service interruptions and once the service resumes, these gateways automatically upload the buffered data, ensuring no loss of information and continuous data integrity.
24x7x365 Monitoring
Datoms provides continuous monitoring of the entire cloud infrastructure and end-node devices, generating real-time alerts for any detected abnormalities. We offer 24/7 priority support for our Enterprise customers and ensure complete transparency with real-time and historical service availability status. This robust monitoring and support system guarantees prompt issue resolution and keeps our customers informed at all times.
Business Continuity
At Datoms, we prioritize the integrity and availability of your data. We conduct daily backups, ensuring that our systems can be restored quickly and efficiently in the event of any unforeseen circumstances. These backups are rigorously tested on a regular basis to verify their reliability and effectiveness.
