Connected Mobility. Intelligent Reliability.
India’s Smartest Elevator & Escalator Monitoring Platform
AI-powered elevator monitoring and lift IoT platform for real-time tracking and predictive maintenance, from residential towers to airports, ensuring maximum uptime and safety.
Every minute of elevator downtime costs trust, revenue, and safety.
When an elevator or escalator stops, everything slows down. Tenants complain, safety concerns rise, and your team rushes to fix problems that could have been prevented. Without real-time elevator monitoring and predictive maintenance, faults go unnoticed, breakdowns happen unexpectedly, and managing multi-site or multi-vendor fleets becomes stressful and reactive.
- No remote fault visibility across buildings or vendors.
- Unplanned breakdowns & delayed service response.
- Lack of predictive insight into travel cycles or motor health.
- Fragmented AMC tracking and manual compliance reports.
Move from manual checks to smart, predictive elevator monitoring.
From Downtime to Predictive Uptime
DATOMS connects every elevator and escalator controller into one intelligent, secure ecosystem.
Get real-time visibility, predictive alerts, and automated service workflows — ensuring safer movement for people and measurable performance for businesses.
Real-Time Health Monitoring
Motor status, door operations, floor count, travel direction, brake health, overloads.
Predictive Maintenance
Identify abnormal vibration, door cycle fatigue, or motor temperature rise before failure.
Remote Diagnostics
View controller logs, reset faults, and schedule inspections remotely.
Usage Analytics
Track daily rides, downtime frequency, MTBF/MTTR, and SLA adherence.
Multi-Vendor Integration
Connect Otis, KONE, Schindler, ThyssenKrupp, Mitsubishi, and other OEM controllers.
Edge Intelligence
Local event buffering and data compression for low-latency response.
Unlock Expert Elevator
Industry Resources
Expert resources and proven frameworks for modern elevator operations, built on an industrial IoT platform designed for uptime, security, and large-scale reliability.
Connect Any Controller. Modernize Without Replacing.
DATOMS supports Modbus, CAN, and proprietary elevator protocols, allowing you to unify modern and legacy installations without costly retrofits.
Our Edge Gateways securely bridge controller data to the cloud giving you instant visibility across every building.
- Protocol Support: Modbus RTU/TCP, CANopen, MQTT.
- Controller Templates: Prebuilt for Otis, KONE, Schindler, Hyundai, and more.
- Edge Intelligence: Local event buffering and data compression for low-latency response.
- Cloud Integration: Unified dashboards across buildings, service partners, and maintenance crews.
Connect what you already have.
DATOMS modernizes vertical mobility without replacement.
Innovative IoT-Powered Monitoring
Reliability You Can Measure.
| Metric | Before Datoms | After Datoms | Impact |
|---|---|---|---|
| Uptime | 88% | 99% | +12% |
| MTTR | 5 hrs | 1.5 hrs | −70% |
| Fault Detection | Manual | Instant | Real-time |
| AMC Renewal Rate | 60% | 85% | +25% |
FEATURES
Applications Across Environments.
Commercial Buildings
Monitor uptime and safety across multi-building portfolios with real-time analytics.
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Residential Towers
Automate AMC renewals, compliance reports, and resident safety alerts seamlessly.
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Airports & Metro Stations
Monitor escalator runtime, overloads, and optimize passenger flow analytics.
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Hospitals & Hotels
Ensure zero-downtime vertical transport for critical healthcare and guest operations.
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Who it's For.
Elevator & Escalator OEMs
Deliver connected elevators. Monetize uptime.
Key Benefits
- Offer uptime-based and performance-linked service contracts.
- Monitor fleets remotely across geographies.
- Detect early failures in motors, doors, brakes.
- Reduce warranty claims through predictive diagnostics.
Ideal For
- OEMs modernizing legacy installations
- New smart elevator deployments
Facility Owners & Infrastructure
Guarantee safety and ensure
uninterrupted mobility.
Key Benefits
- Achieve 99%+ uptime across buildings and sites.
- Single dashboard across OEMs and locations.
- Track downtime and SLA adherence.
- Automate compliance reporting.
Ideal For
- Commercial real estate portfolios
- Airports, metros, hospitals, malls
Service & AMC Providers
Move from reactive repairs to predictive operations.
Key Benefits
- Real-time alerts before breakdowns occur.
- Predictive maintenance based on usage.
- Remote diagnostics to improve fix rates.
- Optimized technician dispatch.
Ideal For
- Multi-client service companies
- SLA-driven maintenance teams
Property Managers & Housing
Ensure transparency and safety for occupants.
Key Benefits
- Live elevator status across towers.
- Faster issue resolution with automated alerts.
- Digital maintenance and inspection logs.
- Reduced disputes with vendors.
Ideal For
- High-rise residential towers
- Gated communities
From Alerts to Autonomous Action.
Alina AI continuously learns from elevator and escalator data — predicting failures, summarizing fleet health, and even automating maintenance workflows.
- Predictive fault detection (vibration, overload, temperature)
- Fleet summaries: “Top 5 elevators with highest door failures this month”
- SLA and AMC recommendations via Alina Verse agents
- Automated work orders through ConnectX integration
Safety Meets Service. Efficiency Meets Intelligence.
DATOMS goes beyond monitoring — integrating maintenance, compliance, and analytics into one unified workflow.
ConnectX Ecosystem
Collaborate, serve, and monetize through connected maintenance networks.
Maintenance Management
Automate AMCs, inspections, and SLA compliance with zero data gaps.
Compliance & Security
Generate audit-ready reports with SOC2 and ISO27001 compliance.
Customer Proof
DATOMS goes beyond monitoring — integrating maintenance, compliance, and analytics into one unified workflow.
FAQs
Got Questions?
Quick Answers to Common Questions!
Q1. Can DATOMS integrate with existing elevator controllers?
Yes. Through Modbus, CAN, or OEM gateways — no major hardware changes required.
Q2. Does DATOMS support escalators?
Yes. Elevators and escalators are managed under one unified platform.
Q3. How does predictive maintenance work?
DATOMS analyzes vibration, travel cycles, motor temperature, and door patterns to detect early failure signals.
Q4. Is Datoms compliant with safety standards?
Yes. Fully aligned with ISO, SOC2, and OEM safety protocols.
Ready to get started?
Elevate Reliability
Predict Every Move.
Connect, monitor, and optimize every elevator and escalator with DATOMS — ensuring uptime, safety, and service excellence.



