- Case Study
- DG Monitoring
Mowal Overcomes Operational Challenges and Enhances Efficiency with IoT for Fuel Monitoring
Overview
Mowal Integrated Engineering Services Limited, having its operational base in Lagos, Nigeria, is a leading provider of comprehensive engineering solutions. Specializing in core telecommunications infrastructure, ICT engineering, and innovative remote monitoring solutions, Mowal addresses a wide range of technical and technological needs for both domestic and international clients.
Business Challenges
- Heterogeneous Customer Base: Mowal’s diverse customer base, which includes telecommunications towers, banks, and ship ports, uses generators with varying fuel storage configurations such as built-in tanks, external tanks, day tanks, and large reservoirs. Consolidating the monitoring of these diverse fuel storage solutions onto a single platform presented a significant challenge for Mowal.
- Legacy System Limitations: Mowal’s end customers faced challenges with legacy monitoring systems, which often could not provide comprehensive oversight of generator performance. Many clients found themselves relying on multiple systems for generator and fuel monitoring, leading to fragmented data and inefficiencies. Even with dedicated fuel monitoring systems, clients struggled to capture essential data points such as consumption, drainage, and refills. This fragmented approach hindered effective fuel management for Mowal’s customers. Additionally, a critical concern—fuel pilferage—was often overlooked by these legacy systems.
- Manual Data Monitoring: Previously, Mowal’s end customers relied on manual data monitoring, which often resulted in inaccurate data, hindering effective decision-making and operational efficiency. Due to the time-consuming and inefficient nature of manual monitoring, they demanded a reliable solution from Mowal to reduce their reliance on manual processes. This approach, which required frequent on-site visits and daily data recording, was a significant source of resource wastage.
Datoms Solution
Datoms provided Mowal with a comprehensive IoT platform that consisted of two primary components:
- Partner Platform: Datoms provided Mowal with a comprehensive platform that served as a central hub for managing diverse customer bases. This platform offered a centralized view of customer data and performance metrics. To facilitate efficient management, Datoms provided Mowal with key modules:
- Customer Module: Enabled the addition and management of customers. Facilitated the creation and management of users and access for end customers.
- Asset Management Module: Provided tools for creating and managing a diverse range of assets such as DG type, Fuel tank type, Energy meter, etc. Mowal is able to onboard assets easily within 5-10 minutes using readily available configuration templates.
- Device Management Module: Enabled the configuration and monitoring of devices used for the end customers. Mowal is able to debug the device-related issues and errors from the portal itself.
- End-User Platform: Mowal’s customers were empowered with dedicated end-user platforms that provided real-time access to data on fuel consumption, generator performance, and other key metrics. These platforms facilitated the generation and download of various reports, including daily DG monitoring, fuel consumption, and fuel drainage, from a single unified interface. Additionally, end customers could schedule preventive maintenance alerts for fuel tanks based on their specific requirements. Any abnormal fuel drainage was automatically notified to the customer.
In approximately two years, Mowal Integrated Engineering Services Limited, in partnership with Datoms, successfully onboarded 10+ customers and connected over 90+ assets. This collaboration enabled the seamless acquisition and presentation of data to end customers.
Key Benefits
- Improved Efficiency: Datoms’ accurate data and real-time insights empowered Mowal to identify and address issues promptly, reducing downtime and improving operational efficiency.
- Cost Savings: Optimized fuel management and reduced fuel consumption led to significant cost savings for Mowal and its end customers.
- Enhanced Customer Satisfaction: Datoms provided Mowal’s customers with greater transparency and control over their generators, leading to improved satisfaction.
- Revenue Growth: Datoms’ value proposition helped Mowal attract new customers and expand its business, resulting in a 50% increase in annual revenue.
- DATOMS Mobile App: As a partner, Mowal was able to offer Datoms IoT mobile app to its end customers, which enhanced customer satisfaction by providing convenient and easy access to real-time data on their devices.
Specific Use Case for “Stanbic IBTC Pension Manager”
To illustrate the impact of DATOMS, consider “Stanbic IBTC Pension Manager”, one of Mowal’s key clients. Before implementing Datoms, Stanbic IBTC faced challenges in accurately tracking fuel consumption for its 21 generators and 15 fuel tanks. Manual monitoring was time-consuming and prone to errors.
By deploying Datoms, Stanbic IBTC gained real-time visibility into fuel levels, generator performance, and fuel consumption patterns.
Architecture
Key Benefits for Stanbic IBTC Pension Manager:
- Optimize Fuel Distribution: Identify imbalances in fuel distribution across different tanks and generators, ensuring efficient utilization. Stanbic IBTC achieved a 15% reduction in overall fuel consumption.
- Cost Savings: The reduction in fuel consumption led to annual cost savings of approximately 1000 USD.
- Improve Generator Maintenance: Schedule preventive maintenance based on actual usage data, minimizing downtime and extending equipment lifespan. Stanbic IBTC experienced a 10% increase in generator uptime, reducing operational disruptions
Datoms played a crucial role in transforming Stanbic IBTC’s fuel management operations. By providing real-time data, advanced analytics, and a user-friendly platform, Datoms enabled Stanbic IBTC to improve efficiency, reduce costs, and enhance operational reliability.
Conclusion:
Datoms’ IoT solutions empowered “Mowal Integrated Engineering Services Limited” to overcome operational challenges and transform its business. Through this partnership, Datoms showcased the transformative impact of IoT in optimizing engineering processes, enhancing efficiency, and driving sustainable business growth.
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